About Us
We're more than a betting platform — we're a community built on trust, transparency, and a genuine love of sport. Get to know who we are, what we stand for, and why hundreds of thousands of Malaysian players choose mint33.
Our Story
Mint33 was built on a simple belief – that Malaysian players deserve a sports betting platform truly designed for them. Not a foreign platform awkwardly translated, not a slow and frustrating interface, and not an experience where you feel like just another number in the system. From the very first day we opened in 2019, our goal has been clear: build something Malaysian players can be proud to use.
Our team is made up of genuine sports fans – many of us grew up watching the EPL at the mamak, cheering for Lee Chong Wei at Axiata Arena, and following the Malaysia Super League every weekend. So when we build betting markets for the Malaysia Super League or a BWF tournament, we're not just copying what other platforms do – we're making decisions based on what we'd actually want as players ourselves.
Over six years, mint33 has grown from a sports-only betting platform into a complete online entertainment ecosystem covering live Sports Betting, Live Casino, virtual sports, slots, and blackjack. But throughout that growth, one thing has never changed: our focus on the Malaysian player experience. Every new feature we add, every promotion we launch, and every decision we make always starts with the same question: does this genuinely help our Malaysian players?
One of the biggest things that sets mint33 apart from other platforms is how deeply we understand the Malaysian market. We know Malaysian players prefer depositing via Touch 'n Go or DuitNow over other methods – so that's what we prioritise. We know Malaysia Super League matches don't get enough coverage on international platforms – so we make sure every Super League match has a full set of betting markets on mint33. We know badminton isn't just a sport in Malaysia – it's a national identity – so we've invested in building the most comprehensive badminton markets available on any platform in the country.
Mint33 customer support operates in Bahasa Melayu and English, with agents who understand the local context. When you contact mint33 support, you're not dealing with a bot or an overseas agent who doesn't understand the Malaysian situation – you're speaking with someone who gets what you're going through and can help quickly and effectively.
In the online betting industry, trust isn't something you can simply ask for — it has to be earned through consistent action over time. mint33 understands this. That's why we prioritize transparency in every aspect of our operations — from how we display odds and handle bonuses and promotions, to how we process withdrawals.
Withdrawals at mint33 are processed in under 5 minutes for Malaysian e-wallet methods. This isn't just a marketing promise — it's the operational standard we hold ourselves to every single day. When you win at mint33, your money reaches you quickly, without unnecessary interrogation and without frustrating delays. That is the foundation of trust we've built together with our Malaysian player community.
Mint33's mission is simple to state but demands constant effort to deliver: to be the most trusted, most complete, and most loved online betting platform among Malaysian players. Our long-term vision is to become part of Malaysia's digital entertainment culture – a platform players choose not just because it's the best technically, but because it feels like home in the world of online entertainment.
We're still far from done on that journey. Every day there's something to improve, a new feature to add, a player experience to refine. But our commitment to that mission has never wavered – and that is mint33's promise to every Malaysian player who has trusted us from 2019 to this day.
Our Journey
Our Edge
These aren't just words – every one of these advantages is a daily operational standard we uphold for all Malaysian players.
Player data and transaction security are mint33's highest priority. All data is encrypted using industry-standard 256-bit SSL. Our payment systems are PCI DSS compliant, ensuring every MYR you deposit and withdraw is fully protected.
Your winnings are yours — and you deserve fast access to them. mint33 processes withdrawals to Touch 'n Go, GrabPay, DuitNow, and all Malaysian e-wallets in under 5 minutes. No unnecessary delays, no drawn-out review processes.
Mint33's odds margin is among the lowest in Malaysia's online betting industry. This means that for the same bet, you walk away with higher returns at mint33 compared to most other platforms. This isn't just a claim – it's mathematics you can verify yourself.
Mint33's customer support team is available 24/7 via live chat, email, and WhatsApp. Our agents speak Bahasa Melayu and English and understand the local Malaysian context – you won't be met with generic template replies.
Over 85% of mint33 players bet on mobile – so the mobile experience isn't just an added feature, it's our core product. The mint33 interface is built from the ground up for smartphone screens, ensuring every action is fast, clear, and free of the tedious zooming and scrolling you find elsewhere.
Mint33 believes entertainment only means something when it's enjoyed responsibly. We provide deposit control tools, loss limits, and time restriction options directly within your account. Our responsible gaming programme is among the most comprehensive available in the Malaysian market.
Our Core Values
These values aren't slogans on an office wall – they're the standards we apply to every decision we make, from new platform features right through to how we handle player complaints.
Join the mint33 CommunityWe display real odds with nothing hidden. Promotion terms are written clearly, with no annoying fine print. When a technical issue arises, we notify players proactively – we don't wait for them to ask.
Every product decision at mint33 starts with one question: is this better for the player? Not: is this more profitable for us? The long-term trust of our Malaysian player community is the most valuable asset we have.
From platform speed to withdrawal times – we don't accept "good enough". A slow platform, delayed withdrawals, or sluggish odds updates are problems we fix, not paper over with empty promises.
Betting is entertainment, and it must stay that way. mint33 actively invests in its responsible gaming programme, provides easily accessible control tools, and trains our team to identify early signs of problem gambling.
The worlds of technology and betting move fast. mint33 is committed to continuously evolving — adding new features, expanding sports coverage, and improving the user experience based on real feedback from our Malaysian player community.
Our Team
A multidisciplinary team united by a single mission — delivering the best betting experience to Malaysian players.
Trust & Safety
Trust is built through consistent action, not just promises. Here's what mint33 does every day to keep our platform safe and fair.
Malaysian Payment Methods
Mint33 only supports trusted Malaysian payment methods. No foreign options – just the ones you already use every day.
Minimum deposit RM 20. Withdrawals to Malaysian e-wallets in under 5 minutes.
Frequently Asked Questions
Join the mint33 Community
Register in 2 minutes, deposit a minimum of RM 20 via Touch 'n Go or DuitNow, and start enjoying the best sports betting and casino experience built specifically for you.
Mint33 takes every member's privacy seriously. All personal data, transaction information, and activity records are processed in accordance with Privacy Policy we comply with Malaysia's Personal Data Protection Act 2010 (PDPA).
We do not share or sell your data to any third parties. Contact us at support@mint33.best for any enquiries relating to your privacy or account.
Betting is for entertainment and must always stay that way. Set a budget limit before you play, never chase losses, and never bet with money you can't afford to lose. Use the control tools available in your mint33 account or visit Responsible Gaming for further assistance. Betting is for players aged 18 and above only.